A wet notebook
Do not place drinks near your notebook. Or, you’ll end up experiencing what I went through.
Today, I spilled a glass of ice water on my Dell Latitude D630 and it went blank! Desperate attempts to dry it with a hair dryer could not recover the machine.
Eventually, I had to do what I don’t normally like to do — get the Dell repairman in. What’s worst is that I do not have “Complete Cover”, meaning that I would have to foot the cost of any damage. Now I know what “Complete Cover” means!
The experience over the helpline was bad, no thanks to having a call centre based in another country. After numerous calls, they finally decided to send somebody over — after getting us to pay $130 via credit card.
Upon arrival, the serviceman wanted to change my motherboard immediately. I stopped him and asked if he could open up the notebook, dry the motherboard and check if that would work.
Thank God the notebook booted up normally after this procedure.
You can’t imagine the thoughts that went through my mind. It’s almost as if a close family member had died! I was wondering what to do. Why was my last backup in December? Why did I put the mug so close to my notebook? Why must this happen to me?
Anyway, lesson learnt — no more mugs on my working desk.